Support

Our Expertise lies in implementing end to end SAS Risk Management System Integration covering all the risk areas: Credit, Market, Operational and Asset Liability Management.

Risk Management Support Framework

Application / Solution Maintenance & Support is a very critical activity that guarantees uptime of the solution to the end users. By following well defined Support processes, we ensure that the SLAs agreed are met and the uptime is maintained. We offer Operational Support as well as Maintenance. As part of Operational Support our team of professionals provide maximum possible automation with checks & balances built in each step of the operational process. Bug fixes and minor enhancements are handled through Maintenance Support.

  • Operational Support, Bug fixing and related documentation.
  • On-site/Off-shore model to enable Support framework to be cost sensitive.
  • Resources dedicated for support at off-site.
  • On-site Visit to do sanity checking, knowledge transfer and interaction with different teams.

Credit Risk

  • RBI Parameterisation changes that might be required
  • Additional Asset classification, including additional products
  • MIS reports
  • Validating the results with Business team
  • All BASEL II & III Regulatory Reports

Market Risk

  • Creation of New Environment for business users to do analysis
  • Creation and/or adding of New Instruments, market data, historical data
  • Configuration changes as per RBI requirement in the existing environments
  • Helping the business team to validate the results
  • All BASEL II & III Regulatory Reports

Operational Risk

  • Augmentation of Risk, Control and KRI Libraries
  • Performing Admin Activities – Managing Users & Dimension data
  • Enabling the Bank to conduct Risk, Control and KRI assessments
  • Generating reports in excel and PDF as per business needs
  • All BASEL II & III Regulatory Reports